Great question. Tonitrus is not a payment processor or a hardware provider. We’re laser-focused on one thing: helping you understand your customers and machines better through fast, frictionless feedback tools. While companies like Nayax or Cantaloupe may offer QR code scanning, limited reporting features tied to transactions, Tonitrus gives you direct customer insights which are customizable to what you want to know. We focus on the why, not just the what.
Unlike generic feedback tools that rely on apps, complex portals, or expensive software subscriptions, Tonitrus is built for simplicity. No log ins, no portals, and no dashboards. We customize everything per machine, collect and interpret the feedback using AI, and deliver only the insights that matter — straight to your inbox.
Absolutely. Each machine or location can have its own unique setup.
Want product requests at one site and issue reporting at another? No problem.
We’ll work with you during setup to make sure you’re capturing exactly what you want.
Nope — you’re free to cancel anytime. Tonitrus operates on a simple pricing model: a one-time setup fee to get you fully onboarded, plus a low monthly cost per machine. That monthly fee covers ongoing support, AI analysis, and automated insight reports. There are no contracts, no lock-ins, and no pressure. If it’s not delivering value, you can pause or cancel anytime — no questions asked. You simply send us an email requesting to cancel.
Tonitrus AI
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